Privacy Policy

1. Introduction

BBC Global ("we", "our", "us") is committed to protecting the privacy of all individuals who visit our website at bbcglobal.org and interact with our services. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information you provide voluntarily

When you contact us via our email CTA or write to office@bbcglobal.org, you may provide:

• Your full name
• Email address
• Phone number
• City and country of residence
• Business or professional details
• The content of your message

We do not operate any form-based data collection system on our website at this time. All contact is via email initiated by you.

2.2 Information collected automatically

When you visit bbcglobal.org, we automatically collect:

• IP address
• Browser type and version
• Operating system
• Referring URL
• Pages visited and time spent
• Date and time of visit

This data is collected via Google Analytics 4 and is used solely for understanding website traffic and improving user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries — when you email us, we use your contact details solely to respond to your message
• To communicate membership information — if you express interest in joining BBC Global, we use your details to follow up and share relevant information
• To improve our website — analytics data helps us understand how visitors use our site and improve the experience
• To comply with legal obligations — we may retain data as required by applicable law

We do not use your personal data for automated decision-making, profiling, or sell it to third parties under any circumstances.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

• Google Analytics — anonymous, aggregated website usage data (see Google's Privacy Policy at policies.google.com/privacy)
• Legal authorities — only when required to comply with a legal obligation, court order, or government request
• Service providers — only those necessary to operate our website or email infrastructure, bound by confidentiality agreements

5. Cookies

Our website uses cookies for the following purposes:

You can control cookies by adjusting your browser settings. Disabling analytics cookies will not affect your ability to use the website. We do not use advertising or tracking cookies.

6. Data Retention

• Email enquiries: Retained for up to 24 months from the date of receipt, unless you request earlier deletion
• Analytics data: Governed by Google Analytics data retention settings (default: 14 months)
• We will delete your personal data upon written request to office@bbcglobal.org

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data ("right to be forgotten")
• Right to restriction — request we limit how we process your data
• Right to object — object to processing of your personal data
• Right to data portability — request your data in a portable format

To exercise any of these rights, contact us at office@bbcglobal.org. We will respond within 30 days.

8. Children's Privacy

BBC Global's website and services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has submitted information to us, please contact office@bbcglobal.org and we will delete it promptly.

9. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. Email communications are transmitted at your own risk.

10. Third-Party Links

Our website may contain links to third-party websites (such as blog references or social media platforms). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by updating the "Effective Date" at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy: